Sales Administrator

Job ID: 15-0010
Location: Charlotte

BASIC FUNCTION

The primary responsibility of the Sales Administrator is to support the Administrative Manager, VP of Sales and Sales Manager in his/her efforts to generate new home sales. The incumbent must aid in the facilitation of community-marketing campaigns, promote business relationships with select mortgage companies and to assist in various daily functions of administrative responsibilities. This position reports to the Administrative Manager and VP of Sales.

SCOPE AND DECISION MAKING

The Sales Administrator Must:
1) Be able to effectively interact with customers, Real Estate Agents, Company personnel and industry peers;
2) Demonstrate general administrative skill in working with the sales and administrative team; 
3) Demonstrate a proficiency in sales communication, to include, but not limited to telephone skills, preparation of point of purchase literature, brochures and mailed documents.
4) Demonstrate effective use of office equipment to include but not limited to facsimile, copy machine, answering machine/service and security systems.
5) Be capable of managing tight deadlines, promptly addressing changes without disrupting schedules, and managing high volumes of work with minimal direct supervision.
6) Operate and maintain, as directed, the assigned model home(s) within company guidelines.


Major Duties and Responsibilities:
• Open and operate assigned sales center(s) during published model home hours. 
• Meet, greet, and qualify walk in traffic and customers in a professional manner.
• Demonstrate to prospective customers features and benefits of products offered.
• Support New Home Specialist in their efforts in attracting prospecting buyers through flyers, promotional programs and referrals to generate at least one third of their traffic.
• Foster an ongoing environment of teamwork and collaboration between all Company personnel focusing all actions toward meeting Company objectives.
• Develop and maintain a clean, organized, and safe work environment for employees and customers at all times.


Working Conditions:
• Minimum working hours: Published model hours or company events as requested.
• Work Vehicle: Clean dependable transportation.
• Lifting: Lifting may be required on a daily basis (weights may reach 25 pounds).
• Dress: Proper business attire (as defined by employee handbook) and personal hygiene required representing company in a professional manner.
• Stress: Situations may exist on a frequent basis that require tolerances for stress as well as appropriate stress management techniques to be utilized.
• Presentation Evaluation: Unidentified shoppers may be utilized to provide company and employee critical market study data. This data can be gathered by recording devices (including audio/visual equipment) for feedback and documentation for corrective action.

 

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