Above all else, Eastwood Homes is committed to satisfying our home buyers.
Our dedication to customer service is a principle instilled in all our employees from their first day of employment. How do we know if we are doing a good job? We ask our home buyers. We actively seek new home buyer responses to questions about buyer satisfaction, the professionalism of Eastwood employees, the quality of our homes, our response to their concerns, their willingness to refer Eastwood Homes to other potential home buyers, and whether or not they will consider Eastwood Homes in their future home buying decisions.
We visited many other builders but with Eastwood, we found a home in which we always envisioned living. And as an added bonus, design amenities which typically are extra with some builders, come standard with Eastwood Homes. From the day we first visited, Hayley made us feel like we were already home and painted us an accurate picture of a strong, safe, close-knit community and we have not been disappointed. We feel proud to call Stafford Oaks "home". Stafford Oaks- Fort Mill, SC
Toni Crowson is the GREATEST! She stood by us throughout the entire process. She had all the answers to our questions and made us feel comfortable with buying an Eastwood Home. Anna at the Design Center was awesome with her ideas and suggestions on designing our home! The construction staff did an excellent job from start to finish! Thank you all so much!! Chandler Oaks - McLeansville, NC
I just wanted to pass along Kudos to Scott from the warranty dept who has been assisting myself and my husband with some of our minor issues in Withrow Downs II. He has been so amazingly helpful! I didn’t think that anyone could give Jerry Brown (our salesman) a run for the money when it came to our favorite Eastwood employee but Scott most definitely has. (I believe it may be a tie now :) If you have any records you keep of customer satisfaction and two cents on the people you employ please add this little note to BOTH of their files! Withrow Downs - Charlotte, NC
This was a very good experience. Everything was explained in detail and the New Home Specialist always made herself available to answer my questions. I would recommend Eastwood Homes to anyone looking for a new home. The Heights - Greenville, SC.
Mike did a great job! He was timely, personable, and delivered what he promised! We love our new home! Willow Creek- Raleigh, NC
I never imagined that it would be possible to own a home. Back in October, we went to the model (Curtis Pond) and not only fell in love with the home but the people who work for Eastwood. At first, it was hard to make such a big decision to not only buy, but to build. I’m blessed to have had the opportunity to buy/build with the Eastwood staff Mark Burzlaff, Deborah Mullins, Loraine Strawser, Kate Bost, Brenda Doyle, Mark Battiste, and Lisa Lenhart. With God, these people made a dream become possible and I’m forever grateful. I’m excited to be a part of the Curtis Pond community and know within my heart that this was predestined. Curtis Pond-Mooresville, NC
Gerri and Mike were both extremely helpful! Thanks so much for building us a quality home.- Shadow Creek- Greenville, SC
Chris was wonderful! Very accommodating and willing to arrange his schedule to meet ours. We never felt rushed or like we were being pressured and he was always right there when we had a question. Steve was also great. He never hesitated on an answer and was eager to make sure our house was perfect before closing. Very thorough and honest. Our whole experience was easier than expected and we are very pleased with our home and will definitely recommend to family and friends! Eagle’s Trace- Greensboro, NC
There are not enough words to say how thankful my family and I are to John George, our New Home Specialist. I hope he is able to teach the type of care he gave us to other realtors because this is what really matters! I have been so pleased with all the people at Eastwood Homes who I have dealt with. It’s been a great experience. Falcon Ridge- Charlotte, NC
Jeremy was the bomb! He went above and beyond and was always helpful! He also had great communication and made sure he was there with us every step of the way! Summerlyn- Raleigh, NC